Vehicle Title Portal is not part of any U.S. Department of Motor Vehicles (DMV) or state government agency, but an intermediary providing assistance for vehicle title record applications.

Refund Policy

Service provider

Kiddiez kindermode

Moeshof 15

5351LC Berghem

Nederland

KVK: 95572120

This refund policy applies to the document preparation service provided through this website.

Before We Start Work

If you cancel your order before we have begun processing your documents, you may request a full refund within 14 days of payment.

After Work Has Started

Once document preparation has begun, refunds are no longer available. If we are unable to complete the service due to an error on our side, we may offer a partial or full refund at our discretion.

No Refunds For

We do not provide refunds for DMV delays, rejections, or fees caused by incorrect information you provided. We also do not refund after documents have been completed and delivered to you.

How to Request a Refund

To request a refund, contact us at the business address listed above or through the contact page. Include your order details and reason for the request.

Processing Time

Approved refunds are processed through the original payment method within 5–10 business days, depending on your payment provider.